Machine Servicing



The ViVac Range of Record Cleaning Machines have been designed and built to last.  But with all electronic products things can still go wrong so if you experience difficulties after the 2 year Warranty period expires, do not despair, we are here to help.  

In the unlikely event of difficulties, simply contact us in the first instance so we can diagnose the possible issue and if we can not help you there and then, send the machine to us and we will provide you with a price for repair and a full service*

(*If outside of the Warranty period, the customer will be responsible for shipping costs to Pristine Vinyl Ltd along with the return cost of shipping and all insurance cover). 


Contact Information


Pristine Vinyl Ltd. Registed in England No. 08346872. Registered Office: Hillcrest, Northlew, Okehampton, Devon, EX20 3PH

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+44 (0)1837 871288

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